Return & Refund Policy

Effective Date: 21st June, 2025

At SmartDollarSecrets, we are committed to providing digital products, resources, and learning materials that empower you to grow your financial knowledge and achieve your goals. As our offerings are digital in nature, we want to be transparent about how our return and refund process works.

Digital Products – All Sales Are Final

Due to the downloadable and non-returnable nature of digital products (eBooks, guides, templates, mini-courses, etc.), all sales are final and non-refundable once the product has been accessed or delivered.

We encourage you to review product descriptions, previews, and FAQs carefully before making a purchase. If you’re unsure whether a product is right for you, feel free to contact us before buying.

Exceptions to Our Policy

We may, at our sole discretion, issue a refund or replacement in the following specific cases:

  • You purchased the same product more than once accidentally
  • You were charged incorrectly or more than once
  • You are unable to access the product due to a technical issue on our end (and we’ve verified the issue)
  • The product file is corrupt or incomplete and cannot be fixed after troubleshooting

If you believe your situation qualifies, please contact us within 7 days of your purchase with your order number and the reason for your request.

To request a refund under the eligible exceptions:

  1. Email us at [your contact email]
  2. Use subject line: Refund Request – [Order Number]
  3. Include a detailed explanation of the issue, screenshots if applicable, and proof of purchase

Our team will review your request within 3–5 business days and notify you of the decision via email.

Non-Refundable Situations

We do not offer refunds for:

  • Change of mind after purchase
  • Lack of product usage or engagement
  • Claims of “not as expected” without specific issues
  • Misunderstanding product scope despite clear descriptions
  • Inability to achieve personal financial results (since outcomes depend on user effort)

Your Rights as a Customer

We follow all applicable digital consumer protection laws. Our goal is to maintain a fair and honest relationship with our customers while protecting our digital content from abuse or fraud.

Need Help?

If you have any questions or concerns about our Return & Refund Policy, please reach out to us:

Email: [your contact email]
Address: [your business address]

By purchasing from SmartDollarSecrets.com, you acknowledge and agree to this Return & Refund Policy.